Privacy Policy

We may collect information you provide directly, including your name, email address, Discord username, Discord user ID, billing details, order details, support messages, screenshots, product selections, promo codes used, and information needed to deliver digital products.

We may also collect technical information such as IP address, device type, browser type, operating system, approximate location, checkout activity, website activity, timestamps, fraud signals, and transaction-related information.

Payments may be processed by third-party providers such as Shopify, PayPal, card processors, crypto payment processors, or other payment services.

Verified Marketplace does not directly store full credit card numbers, full banking credentials, or complete payment login credentials. Payment processors may collect and process payment information according to their own terms and privacy policies.

We use customer information to process orders, verify payments, deliver digital products, provide customer support, prevent fraud, manage promo codes, maintain order records, resolve disputes, improve services, protect our business, and comply with legal or payment processor requirements.

We may use your email address, Discord username, Discord user ID, order number, product selection, and payment status to deliver digital goods, activation links, codes, account details, login information, or other purchased items.

Order and delivery information may be retained as proof of fulfillment.

If you interact with Verified Marketplace through Discord, we may collect and store your Discord username, user ID, ticket messages, support history, order requests, screenshots, staff notes, delivery confirmations, and related communication logs.

This information may be used for support, fraud prevention, dispute evidence, delivery tracking, customer verification, and account management.

We may review order details, payment activity, IP information, Discord activity, customer history, support messages, device information, and other available signals to detect fraud, unauthorized transactions, chargeback abuse, suspicious activity, or violations of our Terms.

Orders flagged as suspicious may be delayed, manually reviewed, canceled, or refused.

Our website may use cookies, pixels, analytics tools, and similar technologies to support checkout functionality, improve website performance, remember preferences, analyze traffic, prevent fraud, and improve customer experience.

You may disable cookies through your browser settings, but some website or checkout features may not work correctly.

We do not sell your personal information.

We may share limited information with trusted service providers when necessary for payment processing, order fulfillment, fraud prevention, website hosting, analytics, customer support, email communication, tax compliance, legal compliance, or dispute resolution.

If a payment dispute, chargeback, claim, or reversal occurs, we may share relevant order and delivery information with payment processors, financial institutions, fraud prevention providers, or dispute resolution systems.

This may include receipts, delivery proof, Discord logs, timestamps, screenshots, customer communications, IP information, product details, and payment records.

We retain customer information only as long as reasonably necessary for business operations, customer support, fraud prevention, accounting, tax, legal compliance, payment disputes, security, and recordkeeping.

Some information may be retained even after a deletion request if required for legal, fraud prevention, tax, accounting, chargeback defense, or security purposes.

We use reasonable administrative, technical, and organizational safeguards to protect customer information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, website, payment system, or electronic storage method can be guaranteed to be completely secure.

Depending on your location, you may have rights to request access to, correction of, deletion of, or limitation of certain personal information.

We may need to verify your identity before processing certain requests. We may also retain information where required for legal compliance, fraud prevention, tax, accounting, security, or dispute resolution.

If you access Verified Marketplace from outside the United States, you understand that your information may be processed in the United States or other locations where our service providers operate.

Verified Marketplace is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without proper consent, we will take appropriate steps to delete it.

Our website, Discord server, or checkout may link to third-party websites, platforms, payment processors, or services. We are not responsible for the privacy practices, terms, content, or security of third-party services.

If Verified Marketplace is involved in a merger, sale, transfer, restructuring, or acquisition, customer information may be transferred as part of that transaction, subject to applicable law.

We may update this Privacy Policy at any time. Updates become effective when posted on our website. Continued use of Verified Marketplace after updates are posted means you accept the revised Privacy Policy.

If you have questions about this Privacy Policy or how your information is handled, contact us at: