Cancellation Policy

Cancellation Policy

Last Updated: July 28, 2026

At Verified Marketplace, we sell digital products and services that are processed and delivered electronically. Due to the nature of digital goods, orders begin processing immediately after purchase. Please read this Cancellation Policy carefully before placing an order.

By placing an order through https://verifiedmarketplace.co, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.

Digital Products

All products sold by Verified Marketplace are digital unless otherwise stated.

Digital products may include, but are not limited to:

  • Digital subscriptions

  • Activation links

  • License keys

  • Software licenses

  • Digital accounts

  • Premium memberships

  • Digital vouchers

  • Gift cards

  • Account upgrades

  • Digital services

  • Cloud-based services

Because digital products cannot be physically returned, cancellation rights are limited.

Order Processing Begins Immediately

Once an order is successfully placed and payment is authorized, our fulfillment process begins immediately.

This process may include:

  • Payment verification

  • Fraud screening

  • Inventory allocation

  • Product reservation

  • License generation

  • Activation preparation

  • Supplier fulfillment

  • Digital delivery preparation

Because these steps begin shortly after purchase, cancellation may no longer be possible.

Cancellation Requests

Customers may request cancellation only if fulfillment has not yet begun.

If order processing, fulfillment, activation, account preparation, or digital delivery has started, the order is no longer eligible for cancellation.

Whether cancellation is possible is determined solely by Verified Marketplace based on the order's fulfillment status.

Orders That Cannot Be Cancelled

Orders generally cannot be cancelled once any of the following has occurred:

  • An activation link has been generated.

  • A license key has been assigned.

  • A digital account has been prepared.

  • Credentials have been created or reserved.

  • A supplier has begun processing the order.

  • Digital delivery has been initiated.

  • A download link has been generated.

  • A subscription has been activated.

  • A voucher has been issued.

  • Product access has been provided.

  • Manual fulfillment has begun.

  • Customer-specific preparation has started.

Once any of these events occur, the order is considered in fulfillment and is no longer eligible for cancellation.

Change of Mind

Verified Marketplace does not accept cancellations based on:

  • Changing your mind

  • Purchasing by mistake

  • Buying the wrong product

  • Finding a lower price elsewhere

  • No longer needing the service

  • Failure to read the product description

  • Failure to review compatibility requirements

  • Failure to understand how the product works

Customers are responsible for reviewing all product information before completing a purchase.

Duplicate Orders

If you accidentally place duplicate orders, contact us immediately.

If the duplicate order has not entered fulfillment, we may cancel it at our discretion.

If both orders have already begun processing or fulfillment, cancellation may not be possible.

Fraud Prevention

Verified Marketplace actively investigates suspicious cancellation requests.

Cancellation requests may be denied if we reasonably believe there is evidence of:

  • Attempted fraud

  • Abuse of our policies

  • Misrepresentation

  • False claims regarding delivery

  • Attempts to obtain products without payment

  • Repeated abusive purchasing behavior

  • Chargeback abuse

  • Unauthorized payment activity

We reserve the right to refuse future service to customers engaged in fraudulent or abusive conduct.

Chargebacks

Customers agree to contact Verified Marketplace before initiating a payment dispute or chargeback with their financial institution.

Many issues can be resolved quickly through our support team.

If a chargeback is filed after a digital product has been delivered, activated, or otherwise fulfilled, Verified Marketplace may submit evidence including:

  • Order records

  • Delivery timestamps

  • Activation records

  • License assignment logs

  • Customer communications

  • Email delivery records

  • Support ticket history

  • IP address logs, where permitted by law

  • Payment verification records

  • Internal fulfillment logs

Submitting knowingly false claims to obtain both a refund and continued access to a digital product may result in permanent account termination and may be reported to the applicable payment processor.

Cancellation Abuse

Verified Marketplace reserves the right to refuse cancellation requests from customers who repeatedly:

  • Purchase with the intent to cancel.

  • Abuse customer support.

  • Submit false delivery claims.

  • Attempt multiple refunds for fulfilled products.

  • File repeated chargebacks.

  • Circumvent our policies.

  • Create multiple accounts to evade restrictions.

Accounts found engaging in abusive behavior may be permanently restricted.

Customer Responsibility

Customers are responsible for:

  • Selecting the correct product.

  • Reviewing product descriptions.

  • Reading compatibility information.

  • Providing accurate account information.

  • Using a valid email address.

  • Reviewing our Refund Policy, Shipping & Delivery Policy, and Terms of Service before purchasing.

Failure to review these policies does not create a right to cancel an order.

Exceptions

Verified Marketplace may approve a cancellation at its sole discretion in limited circumstances, such as:

  • Duplicate purchases where fulfillment has not begun.

  • Payment processing errors.

  • Inventory or supplier issues preventing fulfillment.

  • Technical issues that prevent us from completing the order.

Approval of one cancellation does not create an obligation to approve future requests.

Contact Us

If you believe your order qualifies for cancellation, contact our support team as soon as possible.

Website: https://verifiedmarketplace.co

Email: support@verifiedmarketplace.co

Please include:

  • Order number

  • Email address used for purchase

  • Product purchased

  • Reason for the cancellation request

Submitting a cancellation request does not guarantee that the order can be cancelled.

Policy Updates

Verified Marketplace reserves the right to modify this Cancellation Policy at any time without prior notice.

The most current version will always be available on our website.

Continued use of our services after changes are posted constitutes acceptance of the updated policy.