Shipping policy

Shipping & Digital Delivery Policy

Last Updated: June 2026

Overview

Verified Marketplace primarily provides digital products, digital services, subscriptions, account services, gifting services, activation services, and other electronically delivered products.

As a result, most purchases do not involve physical shipping and are delivered electronically through approved delivery methods.

Digital Delivery Methods

Depending on the product purchased, delivery may be completed through:

  • Email delivery

  • Discord delivery

  • Customer support tickets

  • Account activation

  • Product keys or activation codes

  • Digital account access

  • Gifting services

  • Customer dashboard delivery

  • Other electronic delivery methods

Delivery methods vary by product and service.

Processing Times

Most digital orders are processed within minutes to several hours after successful payment verification.

Certain products may require additional processing time due to:

  • Manual verification

  • Security reviews

  • Account verification requirements

  • Third-party platform restrictions

  • Product availability

  • Provider processing times

  • Gifting waiting periods

  • High order volume

Estimated delivery times are provided for informational purposes only and are not guaranteed.

Discord-Based Fulfillment

Certain products and services require Discord communication for order processing, verification, support, or delivery.

Customers may be required to:

  • Join the Verified Marketplace Discord server

  • Open a support ticket

  • Provide requested order information

  • Complete verification requirements

Failure to respond to verification requests may delay delivery.

Physical Shipping

Verified Marketplace does not generally sell or ship physical products.

If a physical product is ever offered, applicable shipping information, delivery estimates, and fulfillment details will be provided within the product listing.

Delivery Requirements

Customers are responsible for providing accurate:

  • Email addresses

  • Discord usernames

  • Account information

  • Order details

  • Platform-specific requirements

Verified Marketplace is not responsible for delays caused by incorrect information supplied by the customer.

Delivery Confirmation

Orders may be considered delivered when:

  • Access credentials are provided

  • Activation keys are delivered

  • Digital products are transmitted

  • Gifting services are completed

  • Subscription access is provided

  • Order fulfillment has been documented by Verified Marketplace

Delivery records may be retained for verification, support, security, and dispute resolution purposes.

Third-Party Platform Delays

Some products rely on third-party services and platforms including but not limited to:

  • Discord

  • Google

  • Microsoft

  • Epic Games

  • LinkedIn

  • Streaming providers

  • Mobile service providers

  • VPN providers

  • Subscription platforms

Verified Marketplace is not responsible for delays, outages, restrictions, policy changes, or actions taken by third-party providers.

Failed Deliveries

If an order cannot be completed due to circumstances within Verified Marketplace's control, customers may contact support for assistance.

Resolution options may include:

  • Re-delivery

  • Replacement

  • Store credit

  • Refund consideration in accordance with our Refund Policy

Fraud Prevention

Orders may be temporarily delayed for fraud prevention, payment verification, security review, or identity verification purposes.

Verified Marketplace reserves the right to request additional verification before fulfilling any order.

Contact Information

Questions regarding order fulfillment, delivery status, or shipping-related inquiries may be directed to:

info@verifiedmarketplace.co

Discord Support: Verified Marketplace Official Discord Server