Shipping Policy

Shipping & Delivery Policy

Last Updated: July 28, 2026

At Verified Marketplace, we specialize in providing digital products and services. Because our products are delivered electronically rather than physically, this Shipping & Delivery Policy explains how orders are processed, delivered, and supported.

By placing an order through https://verifiedmarketplace.co, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.

Digital Product Delivery

All products sold through Verified Marketplace are digital unless explicitly stated otherwise on the product page.

Examples include, but are not limited to:

  • Digital activation keys

  • Subscription activations

  • Digital licenses

  • Account upgrades

  • Premium memberships

  • Voucher codes

  • Digital account access

  • Gift cards (digital)

  • Software licenses

  • Digital downloads

  • Cloud-based services

No physical items are shipped.

Order Processing

Orders are processed after successful payment verification.

Typical processing time is:

  • Most orders: 5 minutes to 12 hours

  • Higher-risk orders: up to 24 hours

  • Large volume orders: up to 48 hours

  • Custom orders may require additional processing time.

Processing times may vary depending on:

  • Payment verification

  • Fraud prevention checks

  • Product availability

  • Supplier availability

  • High order volume

  • Weekends

  • Holidays

  • Unexpected service interruptions

Processing estimates are not guarantees.

Delivery Methods

Digital products may be delivered through one or more of the following:

  • Email

  • Secure customer portal

  • Shopify order confirmation

  • Customer account dashboard

  • Discord support ticket

  • Direct secure message

  • Activation link

  • License key

  • Download link

  • Manual fulfillment by staff

The delivery method depends on the specific product purchased.

Manual Verification

To protect our customers and prevent fraud, some orders may require manual review.

Verification may include:

  • Payment verification

  • Identity confirmation

  • Email verification

  • Billing verification

  • Fraud screening

  • Security review

These reviews help protect both customers and Verified Marketplace from unauthorized purchases and chargeback fraud.

Customer Responsibilities

Customers are responsible for providing accurate information during checkout, including:

  • Valid email address

  • Correct payment information

  • Accurate contact details

  • Any requested information necessary for fulfillment

Verified Marketplace is not responsible for delivery delays caused by incorrect customer information.

Delivery Confirmation

A digital order is considered successfully delivered once one or more of the following has occurred:

  • Activation key has been generated

  • Activation link has been accessed

  • License key has been delivered

  • Product has been sent to the customer's email

  • Product has been delivered through Discord

  • Product appears in the customer account

  • Product has been redeemed

  • Service activation has begun

  • Customer confirms receipt

  • Delivery logs indicate successful fulfillment

Verified Marketplace maintains internal delivery records for fraud prevention and customer support.

Delivery Delays

Occasionally deliveries may take longer than expected due to:

  • Payment verification

  • High demand

  • Supplier delays

  • Maintenance

  • Technical issues

  • Email provider delays

  • Internet outages

  • Security reviews

If your order has not been delivered within the estimated timeframe, please contact our support team before filing a dispute.

Email Delivery

Customers should check:

  • Inbox

  • Spam folder

  • Junk folder

  • Promotions folder

  • Social folder (if applicable)

Many email providers automatically filter digital deliveries.

Discord Deliveries

Certain products may require delivery through our official Discord server.

Customers are responsible for:

  • Joining the official server if instructed

  • Opening a support ticket if required

  • Following staff instructions

  • Providing any requested order information

Failure to join Discord when required may delay fulfillment.

Product Availability

While we make every effort to maintain inventory, certain digital products may occasionally become unavailable.

If this occurs, we may:

  • Delay fulfillment

  • Offer an equivalent replacement

  • Provide store credit (where applicable)

  • Issue a refund if fulfillment is not possible

Fraud Prevention

Verified Marketplace actively monitors orders for fraud.

Orders may be delayed, canceled, or refused if we detect:

  • Unauthorized payment activity

  • Suspicious purchasing behavior

  • Multiple failed payment attempts

  • Chargeback history

  • Abuse of promotions

  • Reselling violations

  • Violations of our Terms of Service

Additional verification may be requested before delivery.

Refused Delivery

Because digital products are delivered electronically, customers cannot refuse delivery once fulfillment has begun.

Opening, activating, redeeming, or accessing a digital product constitutes acceptance of delivery.

Incorrect Email Address

Customers are responsible for ensuring that their email address is entered correctly during checkout.

Verified Marketplace is not responsible for failed delivery resulting from:

  • Typographical errors

  • Invalid email addresses

  • Full mailboxes

  • Blocked emails

  • Spam filtering

Lost Access After Delivery

After successful delivery, customers are responsible for maintaining access to their purchased products.

Verified Marketplace cannot guarantee replacement if access is lost due to:

  • Deleted emails

  • Lost login credentials

  • Customer device issues

  • Password changes made by the customer

  • Failure to save delivered information

Support may be available depending on the product.

Delivery Records

Verified Marketplace maintains fulfillment records, which may include:

  • Delivery timestamps

  • Order history

  • Activation confirmations

  • Internal fulfillment logs

  • Customer communications

  • Verification records

  • License delivery records

These records may be used when responding to payment disputes, chargebacks, or fraud investigations.

Chargebacks and Payment Disputes

Customers agree to contact Verified Marketplace before initiating a chargeback with their bank or payment provider.

Many delivery issues can be resolved quickly through our support team.

If a chargeback is initiated after successful digital delivery, Verified Marketplace reserves the right to submit evidence including:

  • Delivery confirmations

  • Activation records

  • Order logs

  • Email delivery records

  • Customer communications

  • Account activity

  • Payment verification records

Submitting false chargeback claims may result in permanent account restrictions.

Delivery Limitations

Verified Marketplace is not responsible for delays caused by:

  • Internet outages

  • Email provider outages

  • Third-party service interruptions

  • Payment processor delays

  • Force majeure events

  • Government restrictions

  • Cybersecurity incidents

  • Customer device issues

International Customers

Digital products are available to customers worldwide unless otherwise restricted.

Certain products may have regional limitations imposed by publishers or service providers.

Customers are responsible for ensuring compatibility with their country before purchasing.

Contact Support

If you experience any delivery issues, please contact us before opening a payment dispute.

Website: https://verifiedmarketplace.co

Email: support@verifiedmarketplace.co

Please include:

  • Order number

  • Purchase email address

  • Product purchased

  • Description of the issue

  • Any screenshots that may help us assist you

Our team will make every reasonable effort to resolve your issue as quickly as possible.

Policy Updates

Verified Marketplace reserves the right to modify this Shipping & Delivery Policy at any time without prior notice.

Changes become effective immediately upon publication on this website.

Customers are encouraged to review this policy periodically to stay informed of any updates.